Knowledgebase Portal Home Knowledgebase Email Toggle Sidebar Categories Email Accounts 11 POP3/IMAP 2 Spam & Junk Email 0 Webmail 1 Articles Can I use ‘mail.domain’ in my mail client? For scale and redundancy reasons we operate each service from its own hostname. So we always... Can I view my FTP, email address, or database passwords? We encrypt all FTP, email and database passwords so they are not visible as plain text inside... How do I add SRV records for Office 365? SRV records - service records used in Office 365 - can be added via our DNS Management interface... How do I add another server/include to an SPF record? If you're using Patrick Internet Ltd's mail server but want to route emails via another... How do I configure my domain to use G Suite (was Google Apps) and Gmail? Updating DNS to use Google services, is a breeze, and here's how you can set your DNS, in just a... How do I create an email signature in Patrick Internet Webmail? To create an HTML or plain text email signature that will be appended to all emails sent using... How do I migrate emails? To migrate your emails and mailboxes to Patrick Internet Ltd, you can use our in-house Email... How do I set-up email on my Android device? Here's how to set up a Patrick Internet Ltd email on an Android phone or tablet: Open the... How do I set-up email on my iPhone? To set up your Patrick Internet mailbox on an Apple iPhone or iPad, follow this guide: Please... How do I stop emails going to junk? Here are the best ways to stop emails from being put in the junk mail folder. Add an SPF Record... How to set up email on my Android device? Here's how to set up a Patrick Internet email account, on an Android phone or tablet: Open the... How to set-up my mailbox in Outlook? We make use of 'autodiscover' technology, so that in the majority of cases, Microsoft Outlook can... What are my email sending limits? Email Account Limits The following limits apply to all messages sent via authenticated SMTP.... What are the recommended Thunderbird Mail client settings? There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as... What details should I use for a WordPress SMTP plugin? The best SMTP details to use when configuring an SMTP plugin within WordPress when you're using... Why are the IMAP folders missing from my iPhone or iPad? If you can successfully send email and view any new messages in your Inbox, but aren't able to... Why do I get “Mailbox does not exist” bounceback from a brand new mailbox? Getting a 'mailbox does not exist' message can be frustrating, we know. You just need to give...
